If you’re looking to return or exchange your order for whatever reason, we’re here to help! If you are not satisfied withyour product for any reason, please call us at 800-255-2469 for guidance and return shipping options.
Possible outcomes and exceptions:
- items marked for final sale are not returnable.
- Returned items must be approved by Flame Engineering to recieve any refund of returned items.
- To initiate a return, please reply to your order confirmation email to request which products you would like to return or call us at 800-255-2469
- You may be responsible to return shipping depending on the reason for return